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IN FRATERNAM MEAM
Friday, April 09, 2004
HOLY DAYS AT WORK
==============


i was at work during the holy days of Maundy Thursday and i will work again Good Friday. no rest for the weary. i dream of the phils. when the lenten season comes. i dont want to picture in my mind Baguio city. this will be a crowded place to go during this season of Lent. i wanted to go to Mindoro or Quezon province, somewhere up in the Banahaw mountain region or the Prelature of Infanta to commune with simple folks and the pageantry of christianity in its most sincere and very religious manner. but i am in the states--- everybody has to work.

and so work i did and yes i did listen to all the complainers on the fon.

one particular complainer this evenings work shift came from a pinoy from hawaii. very arrogant and very short on the fon. like as if i am his slave on the fon. he started this way on the fon:

(complainer) " hello---- is this ...... airline complaints dept?"

(myself) "yes sir-- this is it. how may i help you?"

(complainer)"listen--- this is very impt. you better listen carefully cuz i will not repeat myself."
------------------- you people have lost my box that i have checked in from Lahui to SFO,
-------------------- i need to know what did you do with my box?"

(myself) checks the computer, checks the history of this pax, checks all the process on how he checked his box.
------------------- "well Mr. ...... i am afraid our SFO ramp service disposed of your box, it is smelling and
------------------- and the box is already wet, and will contaminate the rest of the bags inside the container".

(complainer ) " are you stupid..... you will be paying for what is inside the box, and it will cost your airline
------------------- a lot and i will file a major complaint" (cursing and cursing and cursing)

after this complainer got tired of cursing, i told him:

(myself) " i am sorry Mr....... we have to dispose of your box, your Burong Isda inside the plastic jar where you
--------------------- preserved it was not closed tightly and properly. you have to understand that there is a disclaimer
--------------------- in the airline ticket that our airlines will not be held responsible for any food item and perishable
--------------------- item checked inside the bag or box".

(complainer) "what Burong Isda are you talking about... that is not Burong Isda .... and by the way...
--------------------- are you a pinoy, how come you know what Burong Isda is?"

(myself) " yes sir... i am a filipino".

(complainer) "hayop ka, bakit hindi mo sinabi kaagad?"
--------------------- "pinahirapan mo pa ako. marunong ka palang magtagalog. when do you pay me for the items
--------------------- inside the box?"

(myself) " i am very sorry Mr..... i cannot pay you and my airline will not pay you, because you did not declare that
---------------------- you are checking in perishable item inside your box, much more so Burong Isda".

(complainer) " i told you hindi Burong Isda that is inside the bottle. it is pickled sea turtle".

THE REST OF THE STORY YOU DON'T WANT TO KNOW. I HOPE I WONT HAVE A NIGHTMARE WHEN I SLEEP.
posted by infraternam meam @ 4:33 AM  
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Name: infraternam meam
Home: Chicago, United States
About Me: I am now at the prime of my life and have been married for the past 25 years. Sickly at times, but wants to see the elixir vita, so that I will be able to see my grandchildren from my two boys.
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